We're opening on July 6 ..
We are very close to finalising our COVID-19 plan and have set Monday 6th July as our opening date. We will be getting in touch with our existing bookings very soon to finalise their stays but we still have availability if you are looking to book.
All of this is, of course, still subject to change by either the Resort Management or Government rules, but for now we are set.
Until we have our full policy ready, some of the highlights that you should take into consideration before booking are :
Our maximum capacity is 20 guests
Guests who do not ordinarily live together, or are not intimate, CAN share rooms, but to a reduced room capacity. EG, a 4 person bedroom will only allow 2 persons to share who do not live together.
We will NOT be supplying linen, towels, doonas or pillows
Guests will be required to clean and sanitise their bedrooms on departure. Expect this to take one person 30 minutes. Otherwise a $25 cleaning fee will apply.
Guests will be required to sanitise their allocated drying room space on departure. Expect this to take one person 10 minutes.
Guests will be required to sanitise their chairs and tables in the dining room before and after each use.
Departure and Arrival times will be strictly enforced in the early afternoon.
You will be allocated crockery for your rooms use
You may be allocated a fixed kitchen time window. Please bring pre-prepared meals where possible.
You may be allocated a specific bathroom for the duration of your stay
All capacity limits must be observed
All general distancing and sanitation requirements need to be respected
If you show any COVID-19 symptoms you will have to leave the lodge and return home
We will take a 25% deposit on booking
We will require all guests names, address and contact details before your booking will be confirmed
You will be supplied with a copy of our COVID Safe Operating Plan
You are required to read and sign the waiver of liability before your booking will be confirmed. This must be provided to the Booking Manager via email
On confirmation, the remaining 75% of your booking will be charged
We will offer full refunds for any reason we have to cancel the booking
We will offer full refunds for any COVID-19 related cancellations
Our regular refund policy will apply in all other cases
Sorry for the long list, that is just the highlights! We have a large number of requirements on us to open so we appreciate your understanding and compliance with these requirements. Hopefully, the quiet slopes will make up for the extra work in the lodge.